IT. Does it supposed to make life easier for us? More fun?
Life has become more complicated because IT created ways to measure simple things at amazing speed. Since we humans love measurement, and if we can have measurement quickly, than we will compromize on content of matters being measured.
Like sales forecasting. How beautifully numbers are collected and sorted out to be presented to the headquarters people. Those who submitted the numbers may have to eat their numbers, to fudge with them when one order is cancelled and two replaces it.
Like office fitout cost. If we can provide desk, chair, computer, what else do we need? Why would we need graphics in an office? Why would we need to worry about layouts?
Like call center operation. China has the best numbers in numbers of calls picked up, short duration of the calls. But when the calls are monitored, poor quality of servicing each call is revealed.
On the other hand, IT made train ticket pass so much easier to use for everyone. Blog is possible because of IT. We can be connected to family, friends, partners from many places, regardless of time.
This really dawned on me last Tuesday when I was preparing for Wednesday morning presenation. The stuff I was going to talk about was merely background of our work, introduction. Then why am I trying to create nice chart on the computer when it’s only to make handwritten words on the whiteboard look more formal. The audience are not even interested in seeing these chart in the first place anyway. Why am I spending 5-6 hours on such stuff? And what time I have spent doing this kind of things in the past!! When I gave up on trying to create pretty stuff, and did the introduction solely by speech, nobody argued. Nobody disapproved. As I expected, they wanted to see the main part done by the architect.
Time to get away from being the slave to the Powerpoint. Words. Excel. I guess I will save about 10 hours per week. Thats the total of 1/4 of my working hours!! I can spend things up so much with this 1/4 of time saved. I repeat, I was wasting 1/4 of my work life because of IT convenience.
This is just time factor. I wonder how much quality factor will be gained by being un-addicted to the IT.